Privacy policy

At Bespoke Hat Company, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you place an order, sign up for our email or SMS list, or contact us, we may collect information such as:

Your name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through our payment providers)
Order history

We may also collect certain information automatically, such as your device type, browser, IP address, and website activity through cookies and similar technologies.

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Communicate with you about your purchases
Send promotional emails or text messages if you choose to receive them
Improve our website, products, and customer experience
Prevent fraud and protect our business

SMS & Email Marketing

If you choose to subscribe to our email or SMS marketing, you may receive updates, promotions, and special offers from Bespoke Hat Company. You may unsubscribe from emails at any time using the unsubscribe link or opt out of text messages by replying STOP.

Your consent to receive marketing messages is not a condition of making a purchase.

Our website uses cookies and similar technologies to improve your shopping experience, remember your preferences, and analyze website traffic.

Sharing Your Information

We do not sell your personal information. We may share your information with trusted service providers, such as payment processors, shipping carriers, Shopify, and marketing platforms, solely to operate our business and fulfill your orders.

Data Security

We take reasonable measures to protect your personal information. While no method of transmitting data over the internet is completely secure, we work with trusted providers to help safeguard your information.

Your Rights

Depending on where you live, you may have the right to access, update, correct, or request deletion of your personal information. To make a request, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

If you have any questions about this Privacy Policy or how your information is used, please contact us.

Bespoke Hat Company

Lake Charles, Louisiana

Bespokehatco@gmail.com